DELIVERY AND RETURNS
You can return any item for a refund, within 30 days of receiving your original order. If you'd like a refund for your goods but you can't return them to us for any reason, then a refund for those goods will be at our discretion.
We'll refund the price you paid for your item, including sale items back to your original payment method.
The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way. All returned items should be sent in their original condition
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods not requested within 30 days . We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
I want a different size/colour
If you would like a different size or colour, please return your unwanted item and place a new order.
There are certain situations where only partial refunds are granted: (if applicable):
- * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- * Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Weidekampfsgade 10 , , 82, 2300, Denmark.
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingDepending on the options available in your country, you'll be responsible for the cost of returning any items. To return your product, you should mail your product to: Weidekampfsgade 3, 6 tv, 2300, Denmark. Gaddi You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.